Refund and Return Policy

Thank you for choosing Unrestricthread. We want you to be completely satisfied with the product you purchase from our clothing shop. Please check our refund and return policy below:

Refunds

  • Refunds are available for eligible items within 7 days of receiving your order. After 7 days, no refunds will be issued.
  • Refunds will only be granted if the item is found to be destroyed upon opening the packaging. If it is determined that the customer intentionally damaged the item, no refund will be provided.
  • The refund amount will be equivalent to the price of the shirt they purchased. Any additional charges, such as shipping fees, are non-refundable.

Returns

  • If you receive an incorrect or wrong item, please notify our customer support within 7 days of receiving your order to initiate the return process.
  • To be eligible for a return, the item must be unused, unworn, and in the same condition as when you received it. It must also be in its original packaging.
  • The buyer will be responsible for the cost of shipping the item back to us, including the return-to-sender shipping fee.

Non-Refundable Items

  • Items purchased at regular price are eligible for a refund within the specified timeframe.
  • Items purchased on sale, during a clearance event, or using a promotional code are non-refundable and considered final sale.

Shipping Costs

  • Shipping fees, including the original shipping fee and return-to-sender shipping fee, are non-refundable.
  • The buyer will be responsible for the cost of shipping the item back to us for returns.

Process for Returns and Refunds

  1. Contact our customer support within 7 days of receiving the order to initiate a return or refund.
  2. Provide relevant details about the item and the reason for the return or refund.
  3. If the return or refund is approved, we will provide instructions on how to return the item.
  4. Once we receive the returned item and confirm its eligibility, we will initiate the refund to the original method of payment for the price of the shirt.

You Can Contact Us!

If you have any questions or concerns about our refund and return policy, please contact our customer support team at support@unrestricthread.com. We are very happy to assist you!